Service Disruption affecting EU Customers
Incident Report for SendSafely
Resolved
08:45 GMT - We are currently investigating an elevated number of errors occurring on EU hosted web portals. We will provide more information once we identify the root cause of the issue.

08:55 GMT - We have identified an issue that is causing an elevated number of errors for EU customers. We are currently working to correct the issue.

09:25 GMT - We are in the process of correcting the issue that is affecting EU customers. We expect to have service restored for all customers shortly.

10:05 GMT - Service has been restored for all EU customers. We will continue to monitor the issue to ensure that all systems remain fully operational.
Posted Jul 03, 2019 - 10:05 UTC