Identified - On May 29, 2025, SendSafely became aware of an issue affecting Microsoft Outlook. This issue appears to be affecting multiple 3rd party vendor applications and may impact the functionality of our new SendSafely Outlook add-in. As such we’ve temporarily disabled the SendSafely Outlook add-in for all users as we investigate.

Note - The legacy SendSafely plugin for Outlook Classic is not impacted by this Microsoft issue. To understand what version you are using refer to this Help Center Article: https://sendsafely.zendesk.com/hc/en-us/articles/24944812327437-SendSafely-for-Outlook-Legacy-Plug-in-vs-New-Outlook-for-Web-add-in

May 29, 2025 - 18:47 UTC
US Data Center - N. Virginia Operational
Public Website ? Operational
Enterprise Portals (US) ? Operational
API (US) ? Operational
Serverless Gateway (US) ? Operational
EU Data Center - Ireland Operational
Enterprise Portals (EU) ? Operational
API (EU) ? Operational
Serverless Gateway (EU) ? Operational
Australia Data Center - Sydney Operational
Enterprise Portals (AU) ? Operational
API (AU) ? Operational
Platform Integrations (All Regions) ? Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 10, 2025

No incidents reported today.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

Unresolved incident: Microsoft Outlook Issue impacting SendSafely Add-in.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.