All Systems Operational

US Data Center - N. Virginia Operational
Public Website ? Operational
Enterprise Portals (US) ? Operational
API (US) ? Operational
Serverless Gateway (US) ? Operational
EU Data Center - Ireland Operational
Enterprise Portals (EU) ? Operational
API (EU) ? Operational
Serverless Gateway (EU) ? Operational
Australia Data Center - Sydney Operational
Enterprise Portals (AU) ? Operational
API (AU) ? Operational
Platform Integrations (All Regions) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 30, 2025

No incidents reported today.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025
Resolved - An update for our Outlook Add-in has been released and access to login has been restored.
Jun 16, 20:29 UTC
Monitoring - An update for our Outlook Add-in has been released and access to login has been restored. While some features are unavailable, the ability to send secure files is restored.

SendSafely’s documentation on the Outlook Add-in has been updated to reflect these changes:
https://sendsafely.zendesk.com/hc/en-us/articles/24618218120077-The-new-SendSafely-Outlook-add-inhttps://sendsafely.zendesk.com/hc/en-us/articles/24944812327437-SendSafely-for-Outlook-Legacy-Plug-in-vs-New-Outlook-for-Web-add-in

Please Note: The SendSafely Outlook add-in must be installed by a Microsoft Administrator from the Microsoft 365 admin center. Installation instructions are available from Microsoft here.
https://learn.microsoft.com/en-us/microsoft-365/admin/manage/manage-deployment-of-add-ins?view=o365-worldwide%C2%A0

Due to recent Microsoft updates to the Outlook Add-in framework, the SendSafely Add-in for Outlook is only available and supported for use by Microsoft work and school accounts whose administrator has installed the add-in via the Microsoft 365 admin center.

Jun 13, 18:10 UTC
Identified - On May 29, 2025, SendSafely became aware of an issue affecting Microsoft Outlook. This issue appears to be affecting multiple 3rd party vendor applications and may impact the functionality of our new SendSafely Outlook add-in. As such we’ve temporarily disabled the SendSafely Outlook add-in for all users as we investigate.

Note - The legacy SendSafely plugin for Outlook Classic is not impacted by this Microsoft issue. To understand what version you are using refer to this Help Center Article: https://sendsafely.zendesk.com/hc/en-us/articles/24944812327437-SendSafely-for-Outlook-Legacy-Plug-in-vs-New-Outlook-for-Web-add-in

May 29, 18:47 UTC