SendSafely Status

All Systems Operational

US Data Center - N. Virginia Operational

Public Website Operational

Enterprise Portals (US) Operational

API (US) Operational

Serverless Gateway (US) Operational

EU Data Center - Ireland Operational

Enterprise Portals (EU) Operational

API (EU) Operational

Serverless Gateway (EU) Operational

Australia Data Center - Sydney Operational

Enterprise Portals (AU) Operational

API (AU) Operational

Platform Integrations (All Regions) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

Incorrect Google Safe Browsing Classification on AU Domains

Resolved - We have heard back from Google that our site was reviewed and found to contain no issues and the warnings have been removed. All functionality has returned to normal.

Our team will continue to work with Google to understand why the false positive occurred in case there is anything we can do to prevent similar future incidents from occurring

We apologize for any inconvenience this has caused
Sep 16, 12:10 UTC

Monitoring - We have received reports from customers that some of our Australian domains are being blocked due to a mistake in Google Safe Browsing.
After thoroughly reviewing our sites and security configurations, we have confirmed that this is a false positive. This categorization by Google is an error.
We have escalated this issue with Google as a matter of urgency. In the meantime, you can help by reporting this as a mistake directly to Google:

To report as a mistake:
1.When you see the warning page, click “Details” at the bottom left.
2.Click “Let us know”.
3.Choose "This site is safe" and then press Submit.

To bypass the warning and access the portal:
1.Click “Details”.
2.Select “Visit this unsafe site”.

We will provide updates here as soon as more information is available.
Sep 16, 00:41 UTC

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.